The training, promoted by the Directorate of Innovation and Knowledge Economy (DIEC) under the Special Unit for Strategic Projects (UEPE) and the Municipal Coordination of Public Administration (CMAP), seeks to strengthen the bond between municipal agents and the community, optimizing the quality of public service.
Days ago, the 4th Cohort of the Soft Skills Training for Municipal Agents began, a training program that continues to consolidate itself as a key tool for the personal and professional development of municipal staff.
On this occasion, the participants are agents belonging to the Secretariat of Health area, who will receive training focused on effective communication, self-awareness, and conflict resolution, essential competencies for customer service and teamwork.
The training consists of four in-person classes, taught by members of the valuable team from the Directorate of Innovation, which reports to the UEPE. All of them are professional specialists in the subject and have a marked track record in talent training, which guarantees a high-level learning experience.
The proposal's main objective is to enhance the interpersonal skills of municipal agents, fostering a more collaborative work environment and generating a positive impact on daily interaction with the citizenry. In this way, the aim is not only to improve internal efficiency but also to strengthen the image and trust of the community in public management.
This initiative is part of a cycle of internal training sessions that the Municipality of Concordia has been developing since April and which already has more than one hundred trained agents.
The proposal is the result of joint work between the DIEC and the CMAP, reaffirming the commitment to the professionalization and modernization of public service in the city.
Days ago, the 4th Cohort of the Soft Skills Training for Municipal Agents began, a training program that continues to consolidate itself as a key tool for the personal and professional development of municipal staff.
On this occasion, the participants are agents belonging to the Secretariat of Health area, who will receive training focused on effective communication, self-awareness, and conflict resolution, essential competencies for customer service and teamwork.
The training consists of four in-person classes, taught by members of the valuable team from the Directorate of Innovation, which reports to the UEPE. All of them are professional specialists in the subject and have a marked track record in talent training, which guarantees a high-level learning experience.
The proposal's main objective is to enhance the interpersonal skills of municipal agents, fostering a more collaborative work environment and generating a positive impact on daily interaction with the citizenry. In this way, the aim is not only to improve internal efficiency but also to strengthen the image and trust of the community in public management.
This initiative is part of a cycle of internal training sessions that the Municipality of Concordia has been developing since April and which already has more than one hundred trained agents.
The proposal is the result of joint work between the DIEC and the CMAP, reaffirming the commitment to the professionalization and modernization of public service in the city.