The Employment Directorate, under the Secretariat of Productive Development of the Municipality of Concordia, invites you to participate in the Customer Service and Service Quality Course, a training proposal developed within the framework of the Infrastructure and Development Plan towards the Bicentennial, with the aim of strengthening labor skills and promoting better employment opportunities.
The training will take place on July 14 and 17, from 4:00 PM to 6:00 PM at the Labor Training Hall of the Concordia Civic Center (Mitre and Pellegrini), and will be led by trainers Guillermina Latrilla and Daiana Mattiassi.
During the two sessions, practical tools related to customer service, the difference between attending and serving, the most frequent errors in service, effective communication, and the recognition of emotions will be addressed, with the purpose of providing professional, efficient service oriented towards customer satisfaction.
The activity is free of charge and has limited spots.
Registration is in person at the offices of the Employment Directorate, located on the first floor of the Concordia Civic Center (Mitre and Pellegrini).
The training will take place on July 14 and 17, from 4:00 PM to 6:00 PM at the Labor Training Hall of the Concordia Civic Center (Mitre and Pellegrini), and will be led by trainers Guillermina Latrilla and Daiana Mattiassi.
During the two sessions, practical tools related to customer service, the difference between attending and serving, the most frequent errors in service, effective communication, and the recognition of emotions will be addressed, with the purpose of providing professional, efficient service oriented towards customer satisfaction.
The activity is free of charge and has limited spots.
Registration is in person at the offices of the Employment Directorate, located on the first floor of the Concordia Civic Center (Mitre and Pellegrini).