A new training session on tourist safety was held at the Convention Center, bringing together more than one hundred people from different sectors linked to the activity and public management.
The tourism growth of Concordia and the Salto Grande region presents new challenges that require consolidating policies and tools aimed at guaranteeing safe environments both for those who visit the city and for those who live in it.
The Government Secretariat, together with the Undersecretariat of Tourism, the Mixed Entity of Concordia Tourism (EMCONTUR), and the Undersecretariat of Community Relations and Interjurisdictional and International Affairs in Security of the Government of the City of Buenos Aires (CABA), along with the General Directorate of Citizen Security and Tourist Assistance (CABA), carried out a training day aimed at strengthening the comprehensive management of the destination.
The proposal was developed with a participatory approach, which allowed for updating knowledge, reviewing procedures, exchanging experiences, and deepening tools for prevention and intervention in risk situations. The coordination between public areas, tourism providers, training institutions, and security forces reaffirmed a comprehensive perspective, aimed at strengthening visitor assistance and consolidating a reliable destination.
This meeting was attended by the Secretary of Government, Luciano Dell’Olio; the Executive President of EMCONTUR, Laureano Schvartzman; and the speakers Georgina Marinucci, General Director of Citizen Security and Tourist Assistance; Romina Righetti, from the Ministry of Security of the Government of the Autonomous City of Buenos Aires (CABA); and Augusto Castro, Chief of the Tourist Police Division of CABA.
In this sense, Dell´Olio highlighted that “Concordia is a friendly destination that tourists want to visit. In this case, the proposal is oriented towards citizen security, working with the Entre Ríos Police and different areas of the Municipality. As the Mayor Francisco Azcué points out to us, we must coordinate and work together with different sectors of the community, the State, the private sector, and in this case, with other Governments such as that of CABA”.
Subsequently, Schwartzman maintained that “we think it is important to focus on tourist safety since it contributes to the quality of the visitors' experience from a preventive standpoint,” recalling that “last year we provided several training sessions to citizen security, traffic inspectors, tourist informants, and tour guides because they are people in direct contact with those who visit us. It is not only about giving them information about tourist content and proposals, but also giving them other tools, and this is a very good opportunity because they are national and international benchmarks in tourist safety”.
For her part, Marinucci emphasized planning within the framework of tourism, which is why “we consider that security is a whole since we are all parts of it, also understanding what the preferences that tourists have today are so that they feel safe when entering a city”.
Finally, the Chief of the Tourist Police Division, Commissioner Augusto Castro, highlighted that “the important thing is to find common ground. What we are looking for with this type of session is to synchronize actions and differences to unify criteria when implementing programs or actions that aim to achieve the objective”.
From Concordia, the commitment to work for an integral destination is reaffirmed, with diverse and quality proposals, where tourist safety is a pillar to support local development and strengthen the trust of those who choose the city to live in and explore.
The tourism growth of Concordia and the Salto Grande region presents new challenges that require consolidating policies and tools aimed at guaranteeing safe environments both for those who visit the city and for those who live in it.
The Government Secretariat, together with the Undersecretariat of Tourism, the Mixed Entity of Concordia Tourism (EMCONTUR), and the Undersecretariat of Community Relations and Interjurisdictional and International Affairs in Security of the Government of the City of Buenos Aires (CABA), along with the General Directorate of Citizen Security and Tourist Assistance (CABA), carried out a training day aimed at strengthening the comprehensive management of the destination.
The proposal was developed with a participatory approach, which allowed for updating knowledge, reviewing procedures, exchanging experiences, and deepening tools for prevention and intervention in risk situations. The coordination between public areas, tourism providers, training institutions, and security forces reaffirmed a comprehensive perspective, aimed at strengthening visitor assistance and consolidating a reliable destination.
This meeting was attended by the Secretary of Government, Luciano Dell’Olio; the Executive President of EMCONTUR, Laureano Schvartzman; and the speakers Georgina Marinucci, General Director of Citizen Security and Tourist Assistance; Romina Righetti, from the Ministry of Security of the Government of the Autonomous City of Buenos Aires (CABA); and Augusto Castro, Chief of the Tourist Police Division of CABA.
In this sense, Dell´Olio highlighted that “Concordia is a friendly destination that tourists want to visit. In this case, the proposal is oriented towards citizen security, working with the Entre Ríos Police and different areas of the Municipality. As the Mayor Francisco Azcué points out to us, we must coordinate and work together with different sectors of the community, the State, the private sector, and in this case, with other Governments such as that of CABA”.
Subsequently, Schwartzman maintained that “we think it is important to focus on tourist safety since it contributes to the quality of the visitors' experience from a preventive standpoint,” recalling that “last year we provided several training sessions to citizen security, traffic inspectors, tourist informants, and tour guides because they are people in direct contact with those who visit us. It is not only about giving them information about tourist content and proposals, but also giving them other tools, and this is a very good opportunity because they are national and international benchmarks in tourist safety”.
For her part, Marinucci emphasized planning within the framework of tourism, which is why “we consider that security is a whole since we are all parts of it, also understanding what the preferences that tourists have today are so that they feel safe when entering a city”.
Finally, the Chief of the Tourist Police Division, Commissioner Augusto Castro, highlighted that “the important thing is to find common ground. What we are looking for with this type of session is to synchronize actions and differences to unify criteria when implementing programs or actions that aim to achieve the objective”.
From Concordia, the commitment to work for an integral destination is reaffirmed, with diverse and quality proposals, where tourist safety is a pillar to support local development and strengthen the trust of those who choose the city to live in and explore.