The Directorate of Citizen Attention and Consumer Defense, which belongs to the Special Unit for Strategic Projects of the Municipality of Concordia, makes available to the community a series of recommendations to keep in mind when making purchases. The objective is to promote responsible and safe practices, both to protect consumers and to ensure that the products acquired comply with current regulations.
It is reminded that, when purchasing toys for example, it is essential to verify that they meet the established safety requirements. They must have the Argentine Safety Seal, which certifies that the product has satisfactorily passed the toxicological analyses of materials and paints.
Likewise, it is recommended to verify that the product is suitable for the age of the child who will receive it and to check it before taking it, ensuring that it is in good condition and has all its accessories. It is also important to consult the store about exchange conditions before finalizing the purchase.
In the case of online purchases, it is advised to ensure that they are secure websites, share only the information necessary for the transaction, and never provide passwords, keys, or verification codes received by message or email.
Finally, the municipal agency reminds consumers that they can make use of the “Right of Withdrawal Button” within ten calendar days from the date of purchase, and that return costs must be assumed by the provider.
For more information or inquiries, go to the official website of the municipality: https://www.concordia.gob.ar/ services/municipal-office- of-information-to- the-consumer ; there you will be able to find relevant information and the corresponding contact channels.
It is reminded that, when purchasing toys for example, it is essential to verify that they meet the established safety requirements. They must have the Argentine Safety Seal, which certifies that the product has satisfactorily passed the toxicological analyses of materials and paints.
Likewise, it is recommended to verify that the product is suitable for the age of the child who will receive it and to check it before taking it, ensuring that it is in good condition and has all its accessories. It is also important to consult the store about exchange conditions before finalizing the purchase.
In the case of online purchases, it is advised to ensure that they are secure websites, share only the information necessary for the transaction, and never provide passwords, keys, or verification codes received by message or email.
Finally, the municipal agency reminds consumers that they can make use of the “Right of Withdrawal Button” within ten calendar days from the date of purchase, and that return costs must be assumed by the provider.
For more information or inquiries, go to the official website of the municipality: https://www.concordia.gob.ar/
