The third training session was held within the framework of the program that seeks to promote the Culture of Tourism Quality, carried out by the Undersecretariat of Tourism and EMCONTUR (Mixed Entity of Tourism of Concordia), as part of one of the strategic axes of local tourism development.
On this occasion, a theoretical-practical workshop was held, within the framework of an annual training agenda, entitled “Let's Talk About Tourism Quality” and was led by Lic. Mónica Beber, a trainer from COPROTUER (College of Tourism Professionals of Entre Ríos).
It brought together, in two shifts, more than eighty people from municipal areas such as Metered Parking, Undersecretariat of Culture, tourism ventures, thermal complexes, tourist accommodations and other services, high school and university students, service station employees, and tour guides.
It should be noted that the previous activities involved diverse audiences linked to the tourism sector, where the theme of the first was: Why is it important that we talk about tourism?, whose speaker was Lic. Adriana Barón, and the second, “Business positioning and innovation strategies”, led by the speaker, Mariana De Leo, both also belonging to COPROTUER. It is important to remember that all the training sessions developed in said calendar end with an experience on the “Tourist Bus”, with the participants being “tourists in their city”, since the possibility of combining the formal with experiences at the destination is considered extremely enriching.
In the annual calendar and in accordance with what was decided by the board of directors of EMCONTUR, training sessions will continue to be carried out in coordination with the institutions that are part of said entity, to contribute together to the improvement of service quality and the development of the offer of Concordia as a tourist destination.
On this occasion, a theoretical-practical workshop was held, within the framework of an annual training agenda, entitled “Let's Talk About Tourism Quality” and was led by Lic. Mónica Beber, a trainer from COPROTUER (College of Tourism Professionals of Entre Ríos).
It brought together, in two shifts, more than eighty people from municipal areas such as Metered Parking, Undersecretariat of Culture, tourism ventures, thermal complexes, tourist accommodations and other services, high school and university students, service station employees, and tour guides.
It should be noted that the previous activities involved diverse audiences linked to the tourism sector, where the theme of the first was: Why is it important that we talk about tourism?, whose speaker was Lic. Adriana Barón, and the second, “Business positioning and innovation strategies”, led by the speaker, Mariana De Leo, both also belonging to COPROTUER. It is important to remember that all the training sessions developed in said calendar end with an experience on the “Tourist Bus”, with the participants being “tourists in their city”, since the possibility of combining the formal with experiences at the destination is considered extremely enriching.
In the annual calendar and in accordance with what was decided by the board of directors of EMCONTUR, training sessions will continue to be carried out in coordination with the institutions that are part of said entity, to contribute together to the improvement of service quality and the development of the offer of Concordia as a tourist destination.