The activity was led by the General Secretary of the Mayor's Office, Human Resources graduate Lorena Aguilar, who announced that the objective is to carry out the same with public service and administrative staff of the Municipality of Concordia.
Tour guides and the entire work team participated; the main focus was to provide them with effective communication tools and to talk with employees about the change in administration, incorporating their suggestions.
The activity was led by the General Secretary of the Mayor's Office, Human Resources graduate Lorena Aguilar, who highlighted that “the Castillo San Carlos is the trademark of Concordia, and touring it with them while recounting its stories is magnificent. What we came to do is provide some tools so that this history becomes magical, so that when a visitor or guest comes, they feel part of the Castillo. So we came to listen and also to chat a little about the uncertainties generated by the change in administration, to be able to have this back-and-forth with the worker and to be able to hear those suggestions that are also valid for daily work,” she stated.
The activity included the development of games, public speaking exercises, and the construction of communication tools to create the message intended for every guest who visits the Castillo San Carlos.
The public speaking workshops will be open to all municipal staff; these will not be the only training sessions to be held during the administration of Mayor Francisco Azcué: “We are going to open training sessions related to public service and administrative order. The idea is to generate training for municipal employees, where they feel part of something bigger and a sense of belonging. Each one of them is a gear tooth that makes the wheel turn,” Aguilar affirmed.
For her part, Silvina Molina, Director of Educational Tourism and head of Parque San Carlos, thanked Aguilar for her presence, specifying that they worked “with all the staff, from the site guides to the ticket office, gate, and security personnel of the Park. This has to do with a focus related to change management, and for us, it is extremely valuable that these actions continue over time and are a constant in the current administration.”
Tour guides and the entire work team participated; the main focus was to provide them with effective communication tools and to talk with employees about the change in administration, incorporating their suggestions.
The activity was led by the General Secretary of the Mayor's Office, Human Resources graduate Lorena Aguilar, who highlighted that “the Castillo San Carlos is the trademark of Concordia, and touring it with them while recounting its stories is magnificent. What we came to do is provide some tools so that this history becomes magical, so that when a visitor or guest comes, they feel part of the Castillo. So we came to listen and also to chat a little about the uncertainties generated by the change in administration, to be able to have this back-and-forth with the worker and to be able to hear those suggestions that are also valid for daily work,” she stated.
The activity included the development of games, public speaking exercises, and the construction of communication tools to create the message intended for every guest who visits the Castillo San Carlos.
The public speaking workshops will be open to all municipal staff; these will not be the only training sessions to be held during the administration of Mayor Francisco Azcué: “We are going to open training sessions related to public service and administrative order. The idea is to generate training for municipal employees, where they feel part of something bigger and a sense of belonging. Each one of them is a gear tooth that makes the wheel turn,” Aguilar affirmed.
For her part, Silvina Molina, Director of Educational Tourism and head of Parque San Carlos, thanked Aguilar for her presence, specifying that they worked “with all the staff, from the site guides to the ticket office, gate, and security personnel of the Park. This has to do with a focus related to change management, and for us, it is extremely valuable that these actions continue over time and are a constant in the current administration.”